Refund Policy

CVonPhone operates a strict NO REFUND policy for all coin purchases and services.

Once you complete a coin purchase transaction, it is considered final. We do not offer refunds under any circumstances, including but not limited to:

• Change of mind

• Dissatisfaction with AI-generated content

• Unused coins

• Accidental purchases

• Service quality concerns

Our service operates on a coin-based system where:

• Coins are digital credits used to access AI features

• Each AI interaction consumes computational resources immediately

• Coins are instantly delivered upon successful payment

• Digital coins cannot be "returned" once consumed

• All coin packages and pricing are clearly displayed before purchase

To ensure you're satisfied with our service before purchasing:

• New users receive free coins to test our AI features

• Use the free trial to understand how our service works

• Test the quality of AI-generated resumes

• Only purchase coins after you're confident in our service

We will only investigate payment issues in cases where:

• Payment was deducted but coins were not credited to your account

• System error prevented proper coin delivery despite successful payment

For such technical issues, contact us immediately at support@karpilabs.com with:

• Transaction ID

• Payment screenshot

• Time of transaction

We will investigate and ensure proper coin credit to your account.

While we don't offer refunds, we provide comprehensive support:

• Technical assistance for service issues

• Guidance on optimal coin usage

• Help with AI features and resume generation

• Feature suggestions for future improvements

For any queries regarding this policy:

Email: support@karpilabs.com

Phone: +91 9123865635

By purchasing coins on our platform, you explicitly acknowledge and accept this no-refund policy.